TERMS OF SERVICE for ZenAlpha.io

1. NO FINANCIAL ADVICE (CORE DISCLAIMER)

All signals, automated strategies, and technical indicators provided are for informational and educational purposes only. Trading cryptocurrencies involves substantial risk of loss. You acknowledge that you are trading at your own risk. Past performance, whether backtested or live, does not guarantee future results.

2. DESCRIPTION OF SERVICES

ZenAlpha.io provides access to proprietary trading strategies and indicators ("The Strategies") via various subscription tiers. The specific features, logic, and access levels of each tier are described on the Website's pricing and features pages at the time of purchase. We reserve the right to modify, rename, or discontinue any strategy or tier at our sole discretion.

3. TECHNICAL PREREQUISITES

To utilize our services, users must maintain independent accounts with third-party providers, including but not limited to:

• TradingView: An active subscription (Essential tier or higher may be required for specific functionalities like Webhooks).
• Exchanges: A funded account on supported exchanges (e.g., OKX, Bitget) for automated execution.

ZenAlpha.io is not responsible for any malfunctions, API errors, or service interruptions caused by these third-party platforms.

4. SUBSCRIPTIONS AND PRICING

• Pricing: Fees for subscriptions are as stated on the Website at the time of purchase. We reserve the right to adjust pricing or billing cycles (e.g., monthly, quarterly, or annually) at any time.
• Billing: All payments are processed via our third-party payment processor (Stripe).
• Auto-Renewal: Subscriptions automatically renew at the then-current rate unless canceled by the user via the account dashboard prior to the renewal date.

5. NO-REFUND POLICY

Due to the digital nature of our proprietary trading logic and the immediate delivery of service, ALL SALES ARE FINAL. ZenAlpha.io does not offer refunds once access to the digital assets or scripts has been granted. It is the user's responsibility to evaluate the service via the provided documentation before purchasing.

6. INTELLECTUAL PROPERTY RIGHTS

All algorithms, code, branding, and strategy logic are the exclusive intellectual property of ZenAlpha.io.

• Users are granted a limited, non-transferable license for personal use only.
• You may not reverse-engineer, decompile, redistribute, or resell any part of our scripts or signals. Violation of this clause will result in immediate termination of service without notice.

7. LIMITATION OF LIABILITY

In no event shall ZenAlpha.io or its operators be liable for any financial losses, trading drawdowns, or incidental damages arising from the use of our software. This includes, but is not limited to, losses caused by:

• Market volatility or "Look-ahead bias" in historical data.
• Execution errors, slippage, or exchange latency.
• Technical downtime of the Website or third-party tools.

8. GOVERNING LAW

These Terms shall be governed by the laws of Thailand. Any legal action or dispute shall be resolved exclusively in the competent courts of Thailand.

9. AMENDMENTS

We reserve the right to update these Terms at any time. Continued use of the Website after such changes constitutes your acceptance of the new Terms.